Not able to Print

[former_member183818]

Dear Experts,

I am not able to print from SAP. There is no error message appearing, but print is not comming.

After giving print the log that is generated is

(3:55:36 PM) Number of processors: 2

(3:55:36 PM) Icon DLL loaded.

(3:55:36 PM)

(3:55:36 PM) Network Communication via SAP-NiLib

(3:55:36 PM) Hostname: John

(3:55:36 PM) IP Address: 51433104.3604534.3735608.257

(3:55:36 PM)

(3:55:36 PM) SAPLPD Version 6.29 for Windows/NT (OPT) is listening

(3:55:36 PM) OS-Info: version = 6.1, build = 0/7600, text =

(3:55:36 PM) Copyright © 1992-2001 SAP AG

(3:55:36 PM)

(3:55:46 PM)

(3:55:46 PM) Receive job for printer HP LaserJet Professional P1102 (Berkeley LPD protocol / RFC1179)

(3:55:46 PM) send_status called

(3:55:46 PM) send_status called

(3:55:46 PM) send_status called

(3:55:46 PM) send_status called

(3:55:46 PM) send_status called

(3:55:46 PM) Job 000028475100001.GCP for user RANJIT queued.

(3:55:46 PM) Job 000028475100001.GCP (raw) started on printer HP LASERJET PROFESSIONAL P1102

(3:55:46 PM) Job 000028475100001.GCP (raw) with 50900 bytes finished

but print is not comm

[Former Member]

Hello!

Can you say which printer settings you use for that printer in SPAD?

That printer not PCL and not PS printer. It is GDI printer.

I have same trouble and can`t find solution for that.

Can you explain options in SPAD for that printer?

Thanks and best regards!

[Former Member]

Dear Sim,

Thanks for the updates ....

Warm Regards

Pranay

[Sriram2009]

Hi simonjohn

I thing you are using the latest windows os version. better you can download the latest version Sapgui 7.20 and Patchs form Service market place and then try again

Regards

S

[former_member183818]

I have removed the old version of SAP GUI installed GUI 7.2 and patch 5. But still the issue is there. I am able to print from my Quality System. but when I try printing from Production system I am not able to.

[former_member183818]

Thanks every one . I am able to print now.

The issue was in User Settings (SU01 - defaults the printer was assigned wrongly.

Thanks

[Former Member]

Hi ,

It means your printer configuration settings are ok. Now you need to check on perticular machine : -

First you should check the SAP GUI , might be some .DLL files are missing for this machine, which is related to OS.

So try to reinstall the SAP GUI 720 and check.

After that you need to check the compatibility with OS and your printer.

Please let me know if any other information is required.

Regards

Pranay

[Former Member]

I tried printing from another comuter and I am able to print. So it should be prob with OS in my system and SAP. Can you help.

Rason could be - Your machine is not able to connect to printer

Your machine has different OS

Your machine has corrupted file of SAP GUI

Your are using different output devices on both the machies

As a initial troubleshoot work, just re-install SAP GUI with latest patchset available and test.

Regards,

Nick Loy

[Former Member]

HI,

You need to check the printer configuration through SPAD.

What is your SAP GUI level and patch level ?

Regards

Pranay

Edited by: pranayagarwal@1 on Jul 13, 2011 7:48 AM

[former_member183818]

SAP GUI is 7

and Patch Level is 20

I tried printing from another comuter and I am able to print. So it should be prob with OS in my system and SAP. Can you help.

[former_member183818]

I am able to print from my SAP Test area from the same computer. But when I log on to Production and try to give Print , Print is not functionning.

Please Help.Thanks

[former_member185031]

Sap Gui is responsible most of the time. Make sure you have latest GUi and Patch also

Regards,

Subhash