Alert Management - CHANGE S/C Reject email content to SC creator

[Former Member]

Hi,

Rejection email can be sent to creator when SC is rejected.

Now I need to change rejection email content , but not been successful. System still send same content. Any Advise?

We are on SRM7.0 , process controlled workflow. I have followed steps in Note 1265414

1. create a Z smartform

2. create BADi implemention and insert the code in method Change_forms

3. change the content of intermal table IT_MAIL_TEXT during initialization

When debuging, I can see smartform name has been reset to Zsmartform in BADi method. But break-point in smartform program is not stopped.

Seems even BADi reset the smartform name to Z. but somehow the Zsmartform is not called, so system is still use the original one?

Thanks,

Karen

[ricardo_cavedini · Accepted solution]

Hello,

Check note 1483233, which shows how to debug the notification generation.

Then you can see which smartform is being used.

Regards,

Ricardo

[Former Member · Accepted solution]

Hi Ricardo,

Exactly, problem resolved by following above note. I need to use a different parameter.

Thank you for your help.

Karen