cancel
Showing results for 
Search instead for 
Did you mean: 

Form modification: Old form appearing

Former Member
0 Kudos

Hi,

We made some changes to the existing form layout. In the quality system, sometimes instead of new layout

old form layout is coming up. Any idea on why this is happening?

Thanks,

Aravind

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Have you detected when does this occur? Is it always for the same users? With some version of the browser?

Please clean the browser cache just in case and try again.

Regards, Aldo.

Former Member
0 Kudos

It comes sometimes, not consistent with the user. Certain users were seeing the new form. In between

they started seeing old format. It changed to new format half an hour later. So it does not seem to be browser

problem. Whether form is cached at the ADS server side?

Thanks,

Aravind

vaibhav_tiwari
Contributor
0 Kudos

Hi Arvind,

If you think it may be cache problem then check the below property of the form:

1. Open the form layout in SFP.

2. Go to edit->form properties in designer menu.

3. Go to performance tab and check the property "Allow form rendering To be cached on the server".

It should not be checked.

Regards,

Vaibhav

Former Member
0 Kudos

It was done to make form rendering process faster. Now we are thinking about running FP_PDF_TEST_26

program to delete ADS cache. Any ideas on the same.

Thanks,

Aravind

Former Member
0 Kudos

Restarting ADS would help.

Thanks,

Sethu

Former Member
0 Kudos

This could be a issue because of form TRANSLATION. Try, go to translation delete old translation and create new one.

Answers (0)