We have a thirdparty tax component Vertex integrated with our ECC. We did the system refresh recently and after that did the post-installtion steps for Vertex also. Somehow the Vertex RFC is showing the following error.
Logon Connection Error
Error Details Error when opening an RFC connection
Error Details ERROR: program VERTEX not registered
Error Details LOCATION: SAP-Gateway on host hollxd12.haworthinc.com / sapgw01
Error Details DETAIL: TP VERTEX not registered
Error Details COMPONENT: SAP-Gateway
Error Details COUNTER: 3082
Error Details MODULE: gwr3cpic.c
Error Details LINE: 1871
Error Details RETURN CODE: 679
Error Details SUBRC: 0
Error Details RELEASE: 700
Error Details TIME: Thu Jul 7 12:18:32 2011
Error Details VERSION: 2
I have tried to resgister the RFC using the command RFCEXEX -D<destination>. Nothing comes out. We are on AIX with Oracle.
Edited by: Krishna Viswanatha on Jul 7, 2011 2:24 PM
Please validate the following:
1) The tablespace for Vertex was properly exported/imported into the target system - post refresh.
2) You have checked and ensure that the sic-default.xml and r3-config.xml config files have the proper ID/Passwords for the relevant vertex users. TIP - you can test by logging into the vertex web service URL, an also the R3 user via logging into SAP system with user/pw.
3) Ensure the Vertex applications are running in Java VA tool.
4) This is the most important in regards to the RFC (I have seen same error if this has not been done): Make sure the SIC is started properly. Running this command on UNIX: Nohup run.sh & (from /usr/sap/SID/SIC/bin). Now, you may run this command and think all is well and good BUT - make SURE that BEFORE this command is run - you have the following env variable maintained for the SIDADM user: For LIBPATH variable you have: /usr/sap/<SID>/SIC/lib. That has been the culprit for me in many cases (the env variable missing before SIC start).
Hope this helps!
Let us know if your issue was resolved, and what the cause/solution was.