07-06-2011 6:37 PM
Hello,
I want to add a new time slice in an IS-U Installation changing its Rate Category (EANLH-TARIFTYP). The problem is that field is locked and not allowed to modify its value.
This only happens when installation is related with contract created in CRM - It doesn't happen if contract has done in ISU -.
Is there any exit or custo where this is validated?
Thanks.
07-07-2011 11:41 AM
Hi,
Go to tcode ES31 and put the date from which u want made the changes and check the prorate check box then execute it.
Hope this will help u.
Edited by: Godadhar Maity on Jul 7, 2011 12:42 PM
07-07-2011 11:41 AM
Hi,
Go to tcode ES31 and put the date from which u want made the changes and check the prorate check box then execute it.
Hope this will help u.
Edited by: Godadhar Maity on Jul 7, 2011 12:42 PM
07-10-2011 6:55 AM
04-30-2012 11:41 AM
Hi David, we hit the same issue. Did you manage to find the solution for it?
Thanks
04-30-2012 2:52 PM
Hi,
It would appear to me that you have CRM products mapped to IS-U Rate Categories.
If that is the case, then you should contact a CRM consulant or user in your team to show you how to change the product as of a certain date (in CRM). You would have to explain to them which new Rate Category you need to allocate.
Regards,
Ivor M.