Error: Creation of a new user in CUP

[Former Member]

Dear all,

During the creation of a new user in CUP, is generated the following error message:

Error in the provisioning request. The error occurred in the system(s). Details of error: USER CREATE-Length password is not enough (minimum length: 8 characters).

Thanks all for any suggestions!

Liliana!

[Former Member]

Hi,

As recommended by Ajit, please check for the Login parameters in the backend system. You may check the rules for login using the transaction code RSPFPAR_LOGIN and make sure that the rules apply in CUP too.

Regards,

Raghu

[Former Member]

Hi,

Thanks for your answers!

My version is SAP GRC AC 5.3 and Support Package: 16.

This is the complete error when I try to create a new user in CUP:

iniu2011-07-04 07:59:19,520 [SAPEngine_Application_Thread[impl:3]_8] ERROR com.virsa.ae.service.ServiceException: Longitud clave acceso insuficiente ( )

com.virsa.ae.service.ServiceException: Longitud clave acceso insuficiente (longitud mínima: 8 caracteres)

at com.virsa.ae.service.sap.SAPProvisionDAO.createUser(SAPProvisionDAO.java:324)

at com.virsa.ae.service.sap.ProvisionSAPUserDAO.createUserInNonCUA(ProvisionSAPUserDAO.java:1784)

at com.virsa.ae.service.sap.ProvisionSAPUserDAO.createUser(ProvisionSAPUserDAO.java:352)

at com.virsa.ae.service.sap.ProvisionSAPUserDAO.provisionUser(ProvisionSAPUserDAO.java:120)

at com.virsa.ae.accessrequests.bo.ProvisioningBO.autoProvision(ProvisioningBO.java:219)

at com.virsa.ae.accessrequests.bo.RequestBO.autoProvisioningForApprove(RequestBO.java:6164)

at com.virsa.ae.accessrequests.bo.RequestBO.callAEExitService(RequestBO.java:7263)

at com.virsa.ae.accessrequests.bo.RequestBO.callExitService(RequestBO.java:7037)

at com.virsa.ae.accessrequests.bo.RequestBO.approveRequest(RequestBO.java:6889)

at com.virsa.ae.accessrequests.bo.RequestBO.approveRequest(RequestBO.java:6682)

at com.virsa.ae.accessrequests.actions.RequestViewAction.confirmRequestApproval(RequestViewAction.java:1022)

at com.virsa.ae.accessrequests.actions.RequestViewAction.execute(RequestViewAction.java:106)

at com.virsa.ae.commons.utils.framework.NavigationEngine.execute(NavigationEngine.java:295)

at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:431)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)

at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)

at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:461)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)

at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)

at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:461)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(AccessController.java:219)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)

Thanks all for any suggestions!

Liliana!

[Former Member]

Hi Liliana

Which version / support pack is your GRC application on?

Also please check the parameter setting in your SAP System where auto provisioning is taking place- login/min_password_lng [Minimum Password Length].

Regards

Ajit