License value written off does not agree with total of assigned documents

[Former Member]

Hi,

We have a license in GTS with a total written off value that is greater then the total value of all the orders assigend to it. I believe this may have been caused by an issue we had with transferring the orders from R3 to GTS. We had a large order taht was failing to completely transfer due to the log in GTS being full. We changed the config to delete the old logs and only save the ne wlog and the ordre now transfers correctly. However, it looks like an item is still incorrectly written off the license. I ahve tried removing and reassigning the license etc with no luck. Is ther a prgm or tcode that can be used to recalculate the correct written off/assigend balance on a license?

Thanks,

Brian Sisco

PW GTS

[Former Member · Accepted solution]

No. You would need to cancel the docs in ECC or at least reverse it.