Document does nt open in DEMO ( tx: SCASE , case management )

[Former Member]

Hello,

I am able to manually add a text document and view it in the scase for the case type : DEMO.

But when I programmatically add a text document to the case, I am unable to view it . And I get the following error :

"Document Name XXXX":Object cannot be accessed (see application log) .Details, see application log] .

And in the application log : it gives this error message:

Identification

Object________________ SRM (Electronic Records Management)

Subobject_____________ SP_FRAME (Framework)

External ID___________

Log number____________ 00000000000000015781

Created:

Date__________________ 20110704

Time__________________ 141315

User__________________ 98905915

Transaction code______ SCASE (Case Management)

Program_______________ CL_SRM_APPLICATION_LOG========CP

Operating mode________ D (Dialog processing)

Status:

Expiry date___________ 20120703

Keep until expiry_____

Processing status_____

Environment Information

Program / Class_______ CL_SRM_SWISS_KNIFE_FRAMEWK====CP

Include_______________ CL_SRM_SWISS_KNIFE_FRAMEWK====CM005

Source Position_______ 0031

But if I check in the documents, I am able to view it.

Can you please let me know if anyone faced such issue. Any ideas in this regard ll help.

thanks

Saujanya

[Former Member]

Resolved

[Former Member]

Hello!

I do not know how to solve your problem, but let's try to understand

so, first question:

What's returns you an error: method, functional module, call transaction or may be something yet?

Roman Beketov,

with best wishes.

[Former Member]

Hi,

Thanks alot for your response.

I resolved the issue finally.

The document id was getting truncated while adding the document to the case, so individually I could view the document in Records management (Tx : ORGANIZER , but not in Case management (Tcode : SCASE ).

I could correct the error in custom program which I have written to create case and add elements to case.

Best Regards

Saujanya

Edited by: Saujanya on Jul 5, 2011 4:07 PM

[Former Member]

Any thoughts ll help .

Thanks

Saujanya