Two Approvals when requesting one privilege

[Former Member]

Hi,

we are currently using the Add Member Task for requesting AD privileges. The Add Member Task is defined on the repository level. When such a privilege is requested, the correct job for adding the approvers is started and I can see that one pending value object is created in the database.

However, when I look at the todo tab, I can see two pending approval for the same privilege. When I approve one of the pending approvals, the other one disappears as well.

The only difference between the two pending approvals is that the first one has MX_28604 in the name field while the other one has the name of the person, who has requested the privilege, in the name field.

Has anybody come accross this issue?

Below are the values of the Pending Value object in the database:

ATTRNAME SEARCHVALUE

MSKEYVALUE MX_28064

MX_APPROVALS STATUS=WAIT!!TASK=<3682>!!AUDITID=<636780>!!APPROVER=<0>!!REASON=

MX_APPROVERS 25

MX_APPROVERS 4034

MX_ATTR_STATE 1

MX_ATTRIBUTE_NAME MXREF_MX_PRIVILEGE

MX_ATTRIBUTE_VALUE 26916

MX_ENTRY_REFERENCE 28032

MX_ENTRYTYPE MX_PENDING_VALUE

MX_MODIFY_BY 25

MX_OPERATION ADD

MX_REPOSITORYNAME AD

Best regards

Holger

[jared_kobe · Accepted solution]

Holger,

Do you have any access controls set up on the Approval Task? When we ran into the same issue, removing the access control on the task cleared it up.

Thanks,

Jared Kobe

[Former Member · Accepted solution]

Thanks a lot - that fixed the problem. Looks like a bug to me...