Customer credit balance is zero.

[sreenivas_bhamidipati]

Customer credit balance is zero, yet the system is allowing for delivering the orders. Is it related to inconsistency in credit update. any utility program needs to be executed.??

[Former Member · Accepted solution]

Hi,

In case of any inconsistencies , you can use standard program RVKRED77.

Also check the Risk Category assigned in FD32 & the relevant assignment wrt Risk Category in OVA8.

Best Regards,

Ankur

[eduardo_hinojosa]

Hi

See these notes

Note 18613 - Checklist for Credit Management

Note 1124271 - Operation concept SAP Credit Management

Note 396338 - Problems in credit management - analysis help

Note 408596 - RFDKLI20: Recreating credit data - new documentation

Note 425523 - Collection of consulting notes: Credit update

and related notes

Regards

Eduardo

[former_member209761]

Dear Sreebha,

You can check the settings as mentioned by Ankur.

If the credit check is required in sales order level , check in OVAK whether the credit group and D(dynamic credit check ) is assigned to your sales order type.

If the credit check is required for delivery/PGI in SPRO.IMGSALES & DISTRIBUTION> BASIC SETTINGS> CREDIT MANAGEMENT--> Credit limit check for delivery types

Check whether the sales area you are making the sales order have a credit control area in ovfl.

After this configuration checks, you can check in FD32 whether the credit exposure is 0 and also the the

risk category is assigned.

If the configurations and master data are perfect, then run RVKRED88/RVKRED77/F.28 for the customer code .

Please check and revert back.

Also please go through the forum and be sure you have not missed any credit control configuration settings.

Thanks & Regards,

Hegal K Charles

[Former Member]

Hai...

Check the T-code FD32 for that customer , check the "Credit Limit data", weather it is mentioned or not.

KHS