Security Network Layer (SNC) error when creating new session

[Former Member]

in SAPGUI 710, suddenly some users are getting a popup message ("Security Network Layer SNC error") when they use the Create New Session toolbar button.

SSO works fine when they connect from SAP Logon, its only when attempting to open secondary sessions. Also, its only some users.

Where would I find log information resulting from the error? Or any suggestions on steps to troubleshoot?

Thanks!

[jude_bradley]

Hello Erik,

Issue actually belongs to BC-SEC-SNC, not SAPGUI.

The attached note advises how to run a trace to get more information about the issue

150104 collecting dev_trace of user session via SM04

If you recreate the issue again with the active trace, you might have more sucess with a reply.

Just to advise that 7.10 is out of support and 7.20 should be used as soon as possible.

Kind Regards,

Jude