Import Server Not picking up files from Ready Folder

[Former Member]

HI Experts,

I am on MDM 7.1 SP5 and we are using the import server to load the data

PI has send the file to the inbound ready folder and it is not picked by the Import server

Following are the checks i have done

1. Checked the exception folder and there is no issues

2. Checked the port status and it is not blocked. It shows "Has Data"

3. Checked the Import Server status through Console and it is running

4. I have kept the password of the MDIS same as MDS and restrated , but still it is not working

Can u please help me to identify is there any thing which i missed

Still Import server is not picking up the files. Please advice

Regards,

Antony

[Former Member · Accepted solution]

have u changed the pwd at the mds.ini file ??

needed to do this in 5.5 - not sure if we need this in 7.1 as well ?!

thanks

-Adrivit

[Former Member · Accepted solution]

Hi All,

Thanks for the reply.

As i stated earlier, in console i have kept the Password same for both MDS & MDIS for the repository

I am on 7.1, so it can be done through Console and not necessary on MDIS.ini

Below given is the MDIS log. Please advice

Server is listening on port 59750.

ConnectionAcceptor::ConnectionAcceptor(): bind() failed with errno=0x00000043 'Address already in use'

Regards,

Antony

[former_member205403 · Accepted solution]

Hi,

Hope you followed the note mentioned in my last post.

Please can you also check if your import server is running on same port as MDM server. If YES, then please change the port for MDIS. MDM 7.1 MDS, MDIS and MDSS should run on the separate port.

kindly check below notes to update the port if MDS, MDIS and MDSS are running on same port.

Note 1499138 - MDM servers listening ports.

Note 1414670 - MDM 7.1: Adjusting MDS port in MDIS and MDSS ini files

Revert with your findings.

- Shiv

[Former Member · Accepted solution]

ConnectionAcceptor::ConnectionAcceptor(): bind() failed with errno=0x00000043 'Address already in use'

if this is for the MDIS - then its using the port which is being used by some other process.

make sure u change the port and then things should start working !

thanks

-Adrivit

[Former Member · Accepted solution]

Hi Shiv,

Thanks for the reply..

I have checked the Ports of MDS, MDIS, MDSS and all are having different port numbers

The intersting part is MDS, MDIS, MDSS port code is shared by both Dev and QA

i.e MDS - 12345 - Same for both Dev and QA

In QA it works absolutely fine but not in Dev

I haev gone through as per ur previous note but couldnt able to crack

Please advice is there any thing which i missing

Regards,

Antony

[Former Member · Accepted solution]

Dev and Q are in diff systems right ??

and 12345 is a wrong port range

thanks

-Adrivit

[former_member205403 · Accepted solution]

Hi Antony,

I did some research and Looks like the port mentioned for MDIS is already in use by some other application.

I found "Note 1295658 - Can not start MDS on Unix platforms". This note also mentions same error which you are getting in your logs. error code could be different as this is for MDS and Unix platforms, but error text is same.

Please check the note for reasons and solution for this error. Hope this will helps.

Regards,

Shiv

[Former Member · Accepted solution]

Hi Shiv,

I have send this notes to the Basis Team and awaiting for their response.

I will keep you updated once they revert

Thanks,

Regards,

Antony

[Former Member · Accepted solution]

Hi Adrivit,

The Dev and QA are running in different servers and they use the Port 59750

Regards,

Antony

[Former Member · Accepted solution]

then there should nt be any issues - and that u have checked all the other settings required for this to work - i dont see any other option but to log an OSS to SAP - saying all that u have already checked.

thanks

-Adrivit

[Former Member · Accepted solution]

Hi,

Basis team confirmed that there is no issues at the Server side. I tried to check the MDIS log in the server and there is no logs for the day

I will ask Basis to raise a OSS message

Thanks

Regards,

Antony

[Former Member]

HI Antony,

As Sravan rightly pointed out mount the MDIS and reset the password.This password is at repository level.

MDIS will not pick a file if its size is very big,and also when if xml does not have all the rights "All users".

Posting log will be a great help to analyse the error.

Thanks,

Ravi

[Former Member]

Hi Antony,

Please mount the import server through the auxiliary server and select your repository and make sure that the user and pwd are rightly mentioned there.

If that is not set, then the automatic import will not happen.

Regards,

Sravan

[former_member205403]

Please check the Server logs and paste logs here related to port with which you are facing issue. This will help to analyze the issue.

Issue could be because of file extension.Please try by changing the case of file extension i.e. from upper case to lower case or vice versa.

Please also check below note for other possibilities

"Note 1006149 - Files in the Ready folder are not loaded with Import Server"

- Shiv