Configuring mail message templates by Category

[Former Member]

Hi all,

I am interested to know whether it is possible to set up different mail messages according to different business document attributes? In our case we would like to change the Contract Renewal Reminder message depending on the Category that the Master Agreement is assigned to.

Many thanks,

Claire

Claire Lenihan

Procurement Systems Manager, KPMG LLP

[vikram_shanmugasundaram]

Hi Claire,

Within a Mail Configuration, for each Mail Type, there can only be one Mail Template tied to it. I'm afraid you have to use the same Mail Template for all the categories. System allows use of limited number of macros in the mail body, but I don't believe even those will help here.

Regards,

Vikram