CUP 5.3 Password-Self-Service SP9

[Former Member]

Hello all,

since CUP 5.3 SP09, the Password-Self-Service has complety changed.

You need to Login to the System before you can reset the password. The Authentication System is linked to the UME, which is connected to an SAP-System where all approvers have a User.

The PSS is used by all our SAP-Users, not only approvers. So, not all Users have a UserID in the UME.

-> From SP 09, the PSS is not working anymore for most of our users, since a Login to use the PSS is needed.

Due to different errors, we had to patch the system now to SP14.

We have activated SSO as recommended in note 1451616 does not help as not all Users have access to our UME.

Does anyone has similar problems / experiences? And an idea for a workaround?

Thanks a lot

Marco

[Former Member]

You can use AD as your initial login. All users should have a "windows" password. ?

[Former Member]

Hello Kristian,

unfortunatly thats not possible, because the UserIDs in the SAP-Systems are different (we are using personnel-number).

So, regular CUP-requests could not be approved any longer as the approvers have to login with their personnel-ID to approve the requests pending. The LineManager-approver ID is getting read from HR.

It is not possible to choose different UserDataSource to Login for PSS and approvals. And in the new PSS-Version, you can only reset the password for the ID you are logged in.

thanks

Marco