Changed titile in alert category not getting reflected in triggered alert!

[gopalkrishna_baliga]

Hi Experts,

I have a file to file scenario. I have created a alert category and alert rule.

Initially the alert title was setup as:

Error: &SXMS_ERROR_CODE& ( category &SXMS_ERROR_CAT& ) was found in a message &SXMS_MSG_GUID& from system &SXMS_FROM_SERVICE&

Now I have changed the title as:

Error: &SXMS_ERROR_CODE& ( category &SXMS_ERROR_CAT& ) was found in a message &SXMS_MSG_GUID& from system &SXMS_FROM_SERVICE& and from interface &SXMS_FROM_INTERFACE&

I saved the alert category and tested the interface. But still the alert is triggering with the old title.

What could be the problem? Am I missing any step after changing and saving alert category?

Please help

Thanks

Gopal

[Former Member · Accepted solution]

Do you have solution manager configured for alert generation ??

if so you have to do the changes in CEN ( which will be solution manager)

[Former Member]

Hello,

Refresh the cache and also do some dummy change in the alert catagory and activate it again.

Regards,

Phani