Ideal Log Out Time

[former_member183818]

Dear Experts,

I am being logged out from SAP every 2 mins while trying to connect through SAP Router String. Getting the error;

GCP: Connection to Partner '94.56.49.74:3299' broken

Time Tuse June 21

Release 710

Version 39

Module nixxi.cpp

Line 4931

Method NiIRead: P=94.56.49.74:3299; L =0.0.0.0:49921

Return Code = -6

System Call recv

Error No 10054

Error Text WSAECONNRESET: Connection Reset by User

Counter 1

I need to increase the ideal time. Tried by increasing the time through RZ11.

Please help.

Thanks

[former_member183818]

Windows Server Page out time was less and was due to netwrok issues. Thanks

[Former Member]

Hi,

Just see this line from your message..

" Error Text WSAECONNRESET: Connection Reset by User "

This error message can be caused by two factors:

1.There is a crash in the dispatcher process of the instance to which the client was connected. This triggers a TCP package with an activated RST flag, which is sent to all connected communication partners and triggers the error message in the SAP GUI, among others. All connections are then automatically broken.

2.Network problems

1. Firewall idle timeout : A firewall (or another active component) between client and server invalidates the affected connection if packages are not sent using this connection for a defined period.

1. Black Hole Router , See Note 155147.

1. VPN, WAN problems

If the dispatcher crashes, it means that the entire instance terminates. In this case, put the message under the component BC-CST-DP for further analysis.

If Network Problem then you can use the SAP tool niping to examine general network problems.

Just look the notes : Note 500235, Test 3b (firewall idle timeout) , Note 155147, 3. (Black Hole Router)

The trace of the affected dispatcher (dev_disp) and the error trace of the SAP GUI (errorlog.gui) can be used as sources of information.

Regards

Bhuban

RKFL

[former_member183818]

hi

I have done a niping test in my client system and server

below given is the result

-

---

times----

---

avg 39.221 ms

max 51.242 ms

min 30.830 ms

tr 2489.919 kb/s

excluding max and min:

av2 39.217 ms

tr2 2490.150 kb/s

what dose this result mean.

[Former Member]

Hi,

Please see the link below for the details of NIPING..I hope your doubt will be clear...

http://blogs.msdn.com/b/saponsqlserver/archive/2011/04/26/niping-a-useful-tool-from-sap.aspx

Regards

Bhuban

RKFL

[former_member183818]

I have gone throough the article and did exactly the same way as said and getting the result. But not able to understand the result

[former_member183818]

Can any one help me to analyze the result

[former_member185031]

GCP: Connection to Partner '94.56.49.74:3299' broken

It seems network issue. Did you get any message that your session logged out due to idle time ?

Regards,

Subhash