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Sales Office & Sales Group not copying from customer Master

Former Member
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I have a few values such as Sales district, Sales Office, Sales Group transportation zone etc in Customer Master.

However, only sales office and sales groups are not copied over to SO upon creation. Does anyone know why?

Thank you.

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
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Hi,

If the sales office & sales group is maintained in the customer master , it should get copied to sales order.

It seems sales office is not assigned to sales area .Kindly check below config

1. Sales office assigned to sales area , below is the path

Enterprise structure --> Assignment --> sales and distribution --->assign sales office to sales area

2. Sales group assigned to sales office, below is the path

Enterprise structure --> Assignment --> sales and distribution --->assign sales group to sales office

Hope this will help.

Regards,

Sanjay

Former Member
0 Kudos

Fixed this.