on 06-19-2011 12:57 PM
Hi,
1. Once billing is done system automatically send E-Mail to customer.
2. From the date of billing with 30 days customer has to pay the amount and within 30 days they want to send a alert mail to customer as well as client because my client also come to know that which customer alert is
I am new to this scenarios and configuration.
But i think it is possible in SAP
please guide me what are necessary settings i have to do to solve my issue
I think that I should be possible with the concept of workflow, Please check it with a workflow consultant.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
solved
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi
1. Send invoice by email. See SAP Note 960088 - FAQ: Sending SD messages externally.
2. You can send statement of account by email. See tcode F.27 and documentation in F.27 and report RFKORD10 (you can . Use the enhancement RFKORIEX to send the FI correspondence by email.
I hope this helps you
Regards
Eduardo
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I think it can only be achieved by workflow as in your case if the payment is not made within 30 days you want an another mail to be triggered to the customer and this functionaltiy can be achieved by workflow event triggering , even I also don't have the proper knowledge on workflow But I guess it can be resolved via workflow.
Hi Prasanna
I am also new to this forum I will share my knowledge what I know please correct me if I am wrong
First you have to define output determination procedure (v10000) and assign (RD00 ) condition type this to procedure to and finally assign this procedure to billing document type
In output types use the medium as a u201CSimple Mailu201D for partner function
Also maintain condition(VV31) record for RD00 in mention transmission medium is 7-Simple mail and also in billing document click on GO TO in menu bar HEADER ,OUTPUT select medium as u201CSimple Mailu201D
Also adjust the time in request processing
Finally check SE38 run programme RSNAST00 check it
Regards,
KRISHNA
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Thanks for reply,
Is it possible based on payment terms because if my client is received money from customer side after 30 days they will charge extra money (like some % ) so based on terms of payment system will automatically generate the auto reminder to customer and also informed passed to client for further information
based on your solution is it meet my requirement
please guide me
Hi,
I will suggest to explore the dunning functionality of SAP to achieve the functionality requested by you. For more details please refer this
http://help.sap.com/erp2005_ehp_05/helpdata/EN/01/a9c5b1455711d182b40000e829fbfe/frameset.htm
Hope this will help you.
Please revert to the forum if have doubts.
Thanks and Regards,
Atulkumar Dagade
Thanks for reply,
based on dunning procedure it is possible
Dunning procedure is done by FI Consultant and also what are the necessary settings are required for SD Consultant
how it is link with payment terms and how system will send email to customer automatically and how client knows whether its reached the mail or not
is it possible track in sap ?
also once invoiced is required invoice format should goes to customer mail id . i think it is possible in output determination
guide me please
Hi Prasana,
As explained earlier explore the Dunning functionality. Please take the help of your FI team. As per my understanding dunning will be done on the basis of due date of payment. Systems derives due date of payment from payment terms. You can define the Forms as per your requirement .
Hope this will help you.
Thanks and Regards,
Atulkumar Dagade
User | Count |
---|---|
85 | |
7 | |
6 | |
4 | |
3 | |
3 | |
3 | |
3 | |
3 | |
2 |
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.