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Buyer is unable to view the purchase order in advance search screen

Former Member
0 Kudos

Hi Experts,

I have an issue, the issue is when a shopping cart is created by the requisitioner and got approved, following document purchase order is created.

When buyer is trying to view the purchase order in advance search he could not view the purchase order.

Zero results found message is populating when buyer wants to retreive the purchase order, buyer wants to delete the purchase order, but he is not able to view the purchase order in advance search.

Can anyone among you let me know what can be done to acheive this.

Your quick help is highly appreciated.

IGA

Accepted Solutions (0)

Answers (3)

Answers (3)

former_member208675
Active Contributor
0 Kudos

Hi IGA,

Please check is PO created in backend?

If buyer is not able to view specific PO, then you should look for roles/profiles you have assigned.

Yaniv

summer_wang
Contributor
0 Kudos

hI

Did you double check the status of the the PO ?

Summer

Former Member
0 Kudos

Hi Summer,

I have checked the status of the PO and it is in ordered state, I am able to view the PO because i have local admin role productin support role.

But when buyer is trying to retrieve the PO it is not happening even though the user has buyer role.

regards,

IGA

Former Member
0 Kudos

Hi,

Are you using classic or extended classic scenario??

If classic then PO is created in ERP and you cant find it in advanced search.

Regards

Sam

Former Member
0 Kudos

Hi Sam,

We are using extended classic scenrio.

IGA