on 06-17-2011 8:26 AM
hi,
i am force fully logging out a user through sm04 from system wide option but after that still it is showing running in sm04 with me9e tcode there is no effect on that user and it is generating abap dump at regular interval in whole day and in sm50 it is generating errors and it is taking more memry i.e3672 and i also checked there is no lock entry pending no update problem ,what should i do this is my production system
<Do not use uppercase in the subject>
Edited by: Juan Reyes on Jun 17, 2011 9:12 AM
Hi,
Please check that you are running with latest kernel patch level if not then apply the latest kernel patch. ( refer to note 19466 to download and upgrade to latest kernel.)
Also check in your dispatcher log if there is any networking communication error preset or not.
Please refer to note 500235 Network Diagnosis with NIPING and check with your network administrator for diagnosis.
After upgrade to latest kernel and fixed the network issue, see if the user hang in session still persist.
Regards
Bhuban
RKFL
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Assuming you have done your checks and its safe to kill the process you can cancel without core in SM50 or take the PID and kill the process at OS level
Regards
Juan
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Hi,
Please, don't use capitals in your subject : this is considered as shouting.
Please, use punctuation to make your text readable.
Regards,
Olivier
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