System Monitoring - system status remains red

[Former Member]

All,

Within the system monitoring, the system status remains red (system not available), even if the affected managed system is available again.

I expect it to be green again as soon the managed system is restarted or back available.

Please advice.

Thanks a lot.

Dimitri

[Former Member · Accepted solution]

Hi,

please do Reset of monitoring segment on RZ21, ( Technical Infrastructure ->Topology in Local Segments need to Reset segment to Warmup status or select the node and change mode there you can see the icon Reset segment to Warmup status)

Check and update

Thanks,

Jansi

[Former Member · Accepted solution]

Hi Jansi,

I checked RZ21 -> Technical Infrastructure -> Display Topology -> Local Segments tab.

There I only see my SAP Solution Manager system. Segmet status = ONLINE.

I go to change mode and press the button reset Segment in "WARMUP" status.

Next, I go back to my System Monitoring workcenter and hit the refresh button.

System is still in red status...

Kind regards,

Dimitri

Edited by: Dimitri Sannen on Jun 17, 2011 8:59 AM

I just checked the agent connectivity and there seems to be something wrong because the agent status is SHUTDOWN.

Let me investigate further and come back to you as soon that problem is solved.

[Former Member]

Hi Dimitri,

Check in RZ20 if the tree is properly created, there should not be at the same time the 2 types of nodes:

"pas1sbox_SID_00:Java" and J2EE7403120"

Please refer to folowing URL for details:

http://help.sap.com/saphelp_nw70/helpdata/en/ae/cd823bd26a5c42e10000000a

114084/frameset.htm

This may help.

Kind regards,

Fabricius