on 06-16-2011 2:08 PM
Hi,
Is there a possibility to close an item without deleting it from the contract? As billing documents and invoices have been created already for a certain item, the line cannot be deleted from the contract anymore.
As example: we have item 20 with a value 1000 and after a period, a part of the billing has been done for 1000. But the contract has been renegotiated and the value will be 0. Therefor a credit note will be created for 1000. Can we indicate that this item can be closed without having to change the initial target value?
thanks in advance,
Ruth
Go to the line item details->sales A tab. Here you can find a field reason for rejection. Just a reason for rejection and save the contract.
Regards,
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hi
As Ram told adding reason for rejection
Would be the only option for that line item.
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try keeping reason for recjection at item level.
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