Systeminfo page does not open

[Former Member]

Hi,

We have a GRC 5.3 system. This is a java-only system. On logging into the page

http://<host>:<port>/monitoring/ComponentInfo

the following error is appearing

403 Forbidden

SAP J2EE Engine/7.00

You are not authorized to view the requested resource.

Details: No details available

There was an update given in an SAP Note (forgot the number) to use the following link

http://<host>:<port>/sap/monitoring/ComponentInfo

Even this is throwing the same error.

System is GRC 5.3 based on NW 7.0 and SP21. I could not find anymore information in the default trace file other than the one appearing in the error page.

Please help me in solving this issue.

Thanks & Regards,

Ragav

[Former Member]

Dear All,

The issue is solved after assigning the user to the group "Administrators". Thanks for helping me out.

@Sunny : I got the hint after checking your update regarding checking the roles/groups assigned to the user.

Regards,

Ragav

[Former Member]

Dear Sunny,

I was already mentioning about this SAP Note. I had tried and used the URL http://<host>:<port>/sap/monitoring/SystemInfo .

I've created a user in java level and have assigned all the administrator authorizations to that user. Still the same error is occuring when i access the above mentioned link.

Regards,

Ragav

[sunny_pahuja2]

Could you please share what all roles/groups has been assigned to the user ?

Thanks

Sunny

[Former Member]

Hi Henk,

The user has all the administrator authorizations assigned to it.

Regards,

Ragav

[sunny_pahuja2]

Hi,

This is bug in the system. Instead of using link (http://<host>:<port>/monitoring/ComponentInfo ) which comes when you click on System Information, use below URL:

http://<host>:<port>/sap/monitoring/ComponentInfo.

This problem is also documented in the SAP Note 1291202 - SystemInfo application does not open

Thanks

Sunny

[Former Member]

Dear Henk,

I've logged onto the system using administrator user only. This user has all the admin rights in the system.

Regards,

Ragav

[Henk]

Hi Ragav,

Maybe [this|http://help.sap.com/saphelp_nw70ehp2/helpdata/en/8e/f0f7415e639c39e10000000a155106/frameset.htm] can provide any help. Clearly there are some authorizations missing.

Kind regards,

Henk.

[Henk]

Hi Ragav,

This is not a technical issue or a problem with the URL used. It's simply saying that the user, with which you logon to that page, doesn't have the appropriate authorizations.

Use a Java Administrator user to logon to the page and it will display.

Kind regards,

Henk.