401 Unauthorised Error in SAP BPC Client

[former_member1144231]

Hello Experts,

Recently we have moved to new facility of our company from where we are trying to access BPC Admin client and web url.

We have BPC 7.5 NW version of BPC Server.

In our previous location we had Windows XP workstation with IE 7 and we were able to acess with no problem.

In the new location we have desktops with Windows 7 and IE8. Are there any additional security settings we need to take care of in Windows 7?

Also from both locations we are accessing BPC server through VPN. IS there any additional setting for accessing BPC server through VPN?

Please share some tips for the above issue.

Thanks.

[former_member190501 · Accepted solution]

Hi,

Did you check Note 1489353 - Cannot logon using Admin client over VPN .

Hope it helps..

regards,

Raju

[Former Member]

Hey,

There are two things to consider

1) OS change WINXP to Windows 7

--> I run the client on Windows 7. It supports Windows 7 with out any issues. But your both web (independent of OS) and local client are not working even though you are using the same VPN.

2) Network Channel used to establish the connection.

--> There could be the fire wall settings causing issue in your new facility where the connection might be blocking.

[Former Member]

Hi MAK,

Also check if .NET frameowork 1.1 is installed in your desktop. this is mandatory. also check with auhtorization in admin client but i don't think thats the issue..

as you accessed BPC earlier through VPN also , then it should be done this time also.

[former_member1144231]

@Raju - Yes I checked the note we have SP05 so this is not the issue as we wouldn't have been able to login from previous location through VPN

@Poonam - checked the admin rights. For Windows 7 any other service needs to be activated?? Do u have any idea?

@ alok - yes .net framework 1.1 is installed. Even we are not able to access web client through internet explorer getting the message as "Access Denied".

[Former Member]

Hi Mak,

Can you please look into SAP Note: 1540512. Here are the excerpts:

Issue was fixed in BPC NW 7.0 SP08 and is schedulled for fix in BPC NW 7.5 SP06

Workaround solution 1 is to attempt to connect with the same user to BPC Admin client once and then try to access web page again

Workaround solution 2:

a. in BW run SE16 and view table UJA_LAST_USER where USER_ID = domain\username

This table defines which system was last accessed by the user

b. Check that application set in APPSET_ID and application in APPL_ID are currently accessible for this user

c. Only if the application set mentioned was removed, please edit both APPSET_ID and APPL_ID to a correct value of an application set and application the user has access to (you can copy the value from another user's).

Hope this resolves your issue.

Rgds,

Poonam

[Former Member]

This is an authorization problem, Check if you are giving the server name correctly in the connection wizard.

Looks like your admin guy has restricted you to excel client only. Please check . Thanks.

[Former Member]

Hi MAK,

I think you dont have proper admin rights. Please check with the same.

Rgds,

Poonam