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Group tree does not always render data in ActiveX viewer

We are using Crystal XI R2 and the RDC/ASP interface to render reports in the ActiveX viewer. The web server is a Windows 2008 R2 64 bit machine.

Yes, I know it is not supported but I was hoping someone may have a workaround.

We got the ActiveX viewer to render by making the noted fix to rptserver.asp but the problem we are now facing is that on certain reports, the group tree pane will not render all the data properly and comes up blank. The main report pane is no problem and displays the data fine. The problem seems to be related to the amount of data that the group tree pane is displaying and some reports will render it properly whereas others will not.

Anyone seen a similar problem before and have any clues as to how to correct it?


As much as I hate to admit it, giving up on WIN 2008 may be the thing to do. I've been fighting another WIN 2008 issue on a paid phone case for the last two weeks with not much success. And I'm really getting tired of XI R2 on WIN 2008 issues. As per the Platforms text (attached), CR XI R2 is not supported on WIN 2008...

- Ludek

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