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Interaction Record History & Notes History

Hi All -

I have a question regarding the Interaction Record history & Notes History assignment blocks in the IR Work Center Page.

The IR Work Center page has an assigment block to list the recent interaction records and notes history. However, this component lists only the last few interaction records and their corresponding notes history. (Like the last 4).

Is it possible to increase this number through configuration? Or does it need to be an enhancement to the notes history and interaction history components?


Former Member
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