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Closing Notification


i crated one notification (Q3)and assign task and the task complted

presently the status of notification is OSNO ATCO

Now i want to close this notification but system not allowing to close

tell me what are the step needed before closing notification



There is a user status profile assigned to your notification and closing notification is not allowed if the notification has status INIT. At notification header level - next to Status - there will be two boxes - first one is for system status of the notification - second box is for user status of the notification if on pencil icon next to user status and step up the status and then close the notification.



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