Customer-specific support for old SAP products

[Former Member]

One of our SAP Prod systems is 3.1I, which is now on customer-specific support.

It runs on TRU64, database is ORACLE 9.2.0.5.

HP withdraw support for TRU64 within the next year or so.

Does anyone know how long SAP continues to offer customer-specific support, and do they offer it when the DB/OS is no longer supported by the respective vendors?

[markus_doehr2 · Accepted solution]

> Does anyone know how long SAP continues to offer customer-specific support, and do they offer it when the DB/OS is no longer supported by the respective vendors?

In that case SAP can't offer any more support.

http://service.sap.com/maintenance

or as s direct link what it means being in "customer specific maintenance":

https://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000735553&_SCENARIO=01100035870000000202&;

Markus

[Former Member]

Thanks, exactly what I was looking for.