Collection Management - is it available in SAP?
I am leading Collection Department in a company that is using SAP in Sales and Finance Departments. unfortunately we ( in Collection Department ) are using SAP only in very limited transactions ( mostly for statement of accounts and ageing reports ) but not for Collection Management.
Is there in SAP any module or functions were we can use to control and organize our collections??? registering the calls / follows up history etc...
please advise me.