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LDAP issue after upgrading to SP15 from SP7 for CUP 5.3


We have recently upgraded our Sandbox from SP 7 to SP15 on GRC 5.3 and Now having issues authenticating users using LDAP.

The connections and settings are exactly same as our Dev system which in on SP7 and the connection also says successful but when we go onto the request page and type in an id it says invalid credentials.

Am i missing something or is there a special procedure after upgrade .



Former Member

Hi Uday,

after the upgrade you have to upload the XML files in CUP and also start the upgrade procedure.

Both you find in the configuration tab.

Have you tried a reboot?



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