Issue with HCM forms

[yogesh_galphade]

Hi

We are implementing HCM Forms and Process. We have landscape EP7 SP18 and ECC6 with HR600.

We have done all the Adobe configuration, credential. All the test are successful on portal and R/3.

But we are not able to see adobe form on portal,when we select process (standard/custom) it ends with dump ie

'Connection Time out' / pdfobjectruntimeexception: Failed to updatedatainpdf

Please give your inputs if you have faced this issue. Also can I use upgraded packages in portal (WD Abap applications);let me know the versions for both HRAdmin and ECC HR.

Thanks in advance.

[siddharthrajora · Accepted solution]

http://help.sap.com/saphelp_nw70ehp2/helpdata/en/02/560f41ca73d349e10000

000a1550b0/frameset.htm

You can find information how to restart pdfobject application.

do these steps

To generate interactive forms the Adobe document services require a so

called readerrights credential.

Following steps are required.

1. Order a credential

2. Install the credential

3. Configure the credential.

-> 1. If you have already a credential, you can skip this step

See SAP Note 736902 to see, how to receive a credential.

-> 2. To install the credential, see the Configuration Guide, please.

http://help.sap.com/saphelp_nw70/helpdata/en/fe/e8cc48abee49f082dfbd5b45

d98dd4/frameset.htm

-> 3. To configure the credential using the Visual Administrator, see

http://help.sap.com/saphelp_nw70/helpdata/en/2d/223cac65804e03b9044059c4

f59201/frameset.htm

Please note, that instead of restarting the J2EE engine after

configuring, you can restart the following services:

Restart Trust Manager Service

Restart PDFManipulation Module

Please note if you are using Enhacement package 4 then you