How to configure Service Level Reporting???

[former_member184114]

Hi All,

I have to configure Service Lever Reporing (SLR) on my solution manager for managed systems. Can any one please help me in configuring it? A Step-by-step explanation will be a great help.

Waiting for your kind responses.

Regards,

Faisal

[JaredS · Accepted solution]

Hello,

Please check the following:

1. http://help.sap.com/saphelp_smehp1/helpdata/en/46/2379b077ed5873e10000000a11466f/content.htm for step-by-step instrtuctions.

2. For more details on SLR -> http://service.sap.com/slr

Regards,

[former_member184114 · Accepted solution]

Hi Jared,

Thanks for sharing the link. I have gone through the link.

However, when I edit the "Setup Service Level Reporting" by click the link under "Solution Monitoring->Service Level Reporting" under "Operations Setup", I could get the screen where in I found the below details:

1. Setup SL Reporting (On the left Pane)

2. Variants Administration (under the above head tree)

On the right pane, I could find:

1. Name

2. Type

3. Weeday of Processing

4. Active

5. Date of Next Report

I could successfully give the above details and saved it. However, I dont see any provision for seleting the system SIDs as mentioned in the help.sap.com site proposed by you.

May you help me in selecting the System SID for which I need to declare SLR?

Regards,

Syed

[Former Member · Accepted solution]

Hi

Have you defined your satellite systems in smsy? have you included them in solution?

please select your solution and go for slr setup.

Thanks,

Jansi

[former_member184114 · Accepted solution]

Hi Shivjansi,

Thanks for your kind reply.

Yes, I have selected the solution in SOLUTION_MANAGER and go to Operation Setup->Solution Monitoring->SLR.

However, I still find the above mentioned elements, nothing else.

Please help me.

Regards,

Syed

[Former Member]

Hi

To configure the SLR Report, please use the tcode DSWP > select your solution > under the solution overview choose your syystem which you already configured as Monitroing system > Goto the tab Solution Monitoring, > choose operations setup from left panel > Service level reporting on the right > here Activate service level reporting and customize your report.

you may find the RKT files under the here [https://websmp107.sap-ag.de/okp|https://websmp107.sap-ag.de/okp] > solution manager 7.0 ehp1

Thanks,

Jansi

[prakhar_saxena]

Hi

Please find below the Best Practice guide for SLR with screenshots

https://websmp108.sap-ag.de/~sapdownload/011000358700000525722009E/BP_Service_Level_Reporting.pdf

SLR Introduction

https://websmp108.sap-ag.de/~sapidb/011000358700000059852008E

saptutor

https://websmp108.sap-ag.de/~sapidb/011000358700006940692005E.sim

Hope it solves ur problem

Regards

Prakhar