on 06-13-2011 7:05 AM
Dear all expert,
Can I know which of the tables storing text? Hope to take it from tables rather then using FM READ_TEXT as im using crystal report.
Our scenario is a CRM interaction center, customer service request. Where our sales person need to key in notes upon what they did. I need to run a report to our management so that they will be able to see what our sales person did by using crystal.
Thank You.
Hi Alex,
I guess the text is finally stored in the table STXL against field CLUSTD.
Regards,
Shiromani
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