on 06-13-2011 2:01 AM
Hi experts,
We're getting an issue with the File sender channels in our system.
None of the files we place in the source directory is read by our channels.
These channels are NFS. We've already gave all permissions to SO user <sysid>ADM.
The CC monitor don't show us any error, it's working as if there were no files in the directory, when there are.
Does anyone know what could be happening? And is there any other place/log when we can check?
Thanks in advance.
---
LUIS B.
Hi Luis,
Please check the following things
1.Ensure the CC is active and started.
2.Make sure the file name placed in the NFS folder is same as specified in CC if in case the file name is specified in CC.
3.If the file placed is empty,please uncheck the box in CC as to Ignore processing empty files.
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Hi Luis,
Check the permission bits of the file you are trying to read . If the source system is unix all of RWX bits must be set to 1. If you do not have access to change the file access permission in unix folder you can take help of Basis team or another way is to use the option Run Operating System Command Before Message Processing. Here you can mention
chmod 777 *.*
This will make all files available for PI to read, write and execute.
Second reason maybe that your channel might have got locked and is unable to pick up files. Although in CC monitoring you can see polling is going on. Please request your Basis team to look into the communication channel properties.
Hope this helps.
regards
Anupam
Edited by: anupamsap on Jun 13, 2011 11:52 AM
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HI,
We have faced this Issue many times.
The short and simple solution to this is to restart the CC -->
1. Change one CC to Edit mode.
2. made some changes.
3. save it.
4. Activate it ...>>> You are done..
If it fails then not to worry....
RESTART YOUR XI SYSTEM with proper approval ...... Double sure this will solve your problem..
Hope this helps..
Cheers,
Jay
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HI Luis,
Just cross check the source path specified in the channel and file name as well. Also try stopping and starting the communicatioin channel if everything specified is correct.
Regards,
Naveen
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Hi,
Basically it will happen in most of the projects. It will be due to the cache issue. You can refresh the adapter engine cache and try again. If you are facing the same issue again restart the File adapter service in the services. Then your issue will be resolved.
Regards,
Raju
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Hi,
Please check if there are any service level locks on the folder.
Also, ensure that the user has authorisation in that particular folder and directory.
We had faced a similar issue and found that the issue was with the user not having proper authorisations in that particular folder.
Regards
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Hello,
Are the filenames specified in the sender correctly declared?
Hope this helps,
Mark
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HI Luis,
Can you please give some values manualluy in message mapping test tab. Take payload from that mapping and test in Interface determination of ID. if everything ur configuration is correct then check ur file properties.
If Possible can u please let me know how would u configure sender file adapter. Is anything is missing der.
Thanks,
Seenu
Edited by: enivas on Jun 13, 2011 6:01 AM
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