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DISPLAY/PRINT MY EXPENSE REPORTS UNDER TERA FAILS WITH THE ERROR MESSAGE

Hi Techies,

When i click on "Display/print" button under my expense report ( Employee --> Travel & expenses --> Manage Expenses (TERA) --> My trip reports), it opens up a new window with the error message "SOAP Framework error: SOAP Runtime Exception: CSoapExceptionTransport : HTTP send failed with exception communication_failure(100,101)."

This behaviour is noticed in the new upgraded system NW 701 SP7 (portal) and backend ECC 6.0 EHP4; However it works perfectly fine with our non-upgraded system NW 70 SP10 (portal) and backend ECC 6.0.

When i ran the trace on this functionality, i could notice that in the non-upgraded system, after pulling all the values, it calls the RFC function module "PTRM_WEB_FORM_HTML_GET"; however the upgraded system calls "PTRM_WEB_FORM_PDF_GET".

For the "PTRM_WEB_FORM_PDF_GET", I believe we need to configure the "ADS" rfc pointing to the ADS service on a j2ee server which am not planning for.

MY QUESTION IS:-

IS THERE ANY OPTION TO CHANGE THE FORM BEING CALLED FROM "PTRM_WEB_FORM_PDF_GET" TO "PTRM_WEB_FORM_HTML_GET" WHICH I BELIEVE WILL RESOLVE THE PROBLEM AM FACING?

Kindly assist with your thoughts!1

-GK

Former Member
replied

Read the steps on note 1032311 on how to achieve it,

In Web Dynpro, the Parameter for Formula is Defaulted to PDF file. If

you don't want to use the ADOBE Form in ESS, you have to follow 2 steps:

Solution

o Check the Homepage framework configuration.

In IMG (transaction SIMGH) go in Travel Management->Employee Self

Service->Homepages Framework->Ressources

Delete the URL parameter "sap.xss.tra.UsePdf=true" of the ressource

"EMPLOYEE_TRAVEL_TRIPFORM_SRV05".

Check that the field URL for PCD file is filled with

ROLES://portal_content/com.sap.pct/every_user/com.sap.pct.erp.ess.bp_fol

der/com.sap.pct.erp.ess.roles/com.sap.pct.erp.ess.employee_self_service/

com.sap.pct.erp.ess.employee_self_service/com.sap.pct.erp.ess.area_trave

l_expenses/com.sap.pct.erp.ess.tripform

Normally if it is not filled in your client, the system should use the

one from client 000, that is the SAP delivered customizing.

o Check the Portal PCD configuration

Logon on to your SAP portal as Administrator.

In the Content Administration - Portal content, select Content

provided by SAP->end User Content->Employee Self Service->iViews->Travel

and Expenses->Display Trip Form

Right Click on Display Trip Form and Select Object->Open

In the field Application Parameters, you will find a parameter

Page 2

sap.xss.tra.UsePdf=true . Delete this line completely.

When this configuration is done, the PDF form is desactivated and the

HTML form is used.

This is the issue with ADOBE set up

Firstly, I would ask you to check the customizing steps from 944221

to ensure no issue with the ADS configuration for the pdf form.

to review OSS note 925741 as there can be a issue with the

platform validity and version.

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