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Shipping Point determination for service material when plant changes

TAitchison
Explorer
0 Kudos

Hello

I am using service materials in sales order processing with material type DIEN. Service materials are relevant for delivery in our configuration. Item category is TAX.

Recently, service materials were updated with loading group and transportation group information so as to drive SHIPPING POINT DETERMINATION automatically.

When service material is initially added to sales order, shippign point is indeed determined correctly. When user changes plant, the shipping point is not automatically redetermined. For other materials on order (NORM item cat grp, TAN item cat), a change of plant yields a change of shipping point automatically.

Furthermore, sales order can be saved even though the service material contains an invalid combination of WERKS AND VSTEL according to configuration in this scenario.

Why do service materials behave differently than others in sales order processing?

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

It could be due to the reason as that Service Material was not extended to that changed Plant which makes system not to determine Shipping point Automatically.

Best Regards,

Ankur

Lakshmipathi
Active Contributor
0 Kudos

Shipping Point in Sale Order would be determined based on the settings you maintained in OVL2. So ensure that you have maintained the right combination there. The combination should be

a) shipping condition from customer master

b) loading group from material master and

c) delivery plant code

If either of the above is different, then system will not determine automatically.

thanks

G. Lakshmipathi