SAP ERP Transactions in CRM 7.0

[Former Member]

Hi,

We are planning to implement ERP transactions(Quote, Order) from CRM 7.0. Like creating ERP quotation (as a follow up from CRM Opportunity) in CRM WEB UI.

Questions:

1) Since ERP is called using RFC, will this cause any performance issue?

2) What are the disadvantages by using this process?

Please provide your inputs.

Thx

[robert_kunstelj · Accepted solution]

I use both scenarios and didn't experience any performance problems.

For disadvantages check SAP Note 1236015.

[Former Member · Accepted solution]

Hi..Thank you for your reply.I have configured to create ERP quote as a follow on document from CRM Opportunity.

Is it possible to create to CRM Activity from ERP Quote? Thanks

[robert_kunstelj · Accepted solution]

I would say that it is not possible, because erp quote is created in erp system and there is no customazing available to set this relationship.

[Former Member · Accepted solution]

It is possible to create CRM Activity as follow-up to ERP Quote. However, there is no document-flow created and is displayed in the transaction history of the ERP-Document for this kind of relationship.

The Reverse is not possible however. means you cannot create ERP quote as follow-up from CRM activity.

Regards,

Shaik

[Former Member · Accepted solution]

Hi Shaik,

Thank you for your reply. Good to know that it is possible to create CRM Activity from ERP Quote.

Does it call RFC from ECC to CRM? I looked at the configuration, and where do we set the copy control between ERP quote and CRM Activity?

I would really appreciate, if you could give some information.

Thank you!

Venkatesh D