unable to update the spam or support pack

[Former Member]

Hi expert,

while i am updating my spam in that time i am getting the error related to some wrong trans directory because already i have kept my uncared spam data in Trans\EPS\IN directory so when i process the update through SPAM>Support package>From application server , at time i'm getting the error mention below please see

Path of EPS inbox: \\184-22-246-20\sapmnt\trans\EPS\in
Do you want to upload OCS Packages from the EPS inbox?

A list of the required files could not be created as an error occurred.

  Directory: \\184-22-246-20\sapmnt\trans\EPS\in
  File mask: 
  Error code:17 

Definition of error codes:
03   RFC system failure
04   RFC communication failure
11   invalid EPS subdirectory
12   sapgparam failed
13   build directory failed
14   no authorization
17   read directory failed
18   read attributes failed
22   too many read errors
23   empty directory list

System Response
The operation was terminated.

Procedure
Eliminate the cause of the error and repeat the operation.

""

Please advice me ..........

Thanks

Shubh

[JPReyes · Accepted solution]

i am getting the error related to some wrong trans directory

184-22-246-20\sapmnt\trans\EPS\in

Check the value of DIR_TRANS on AL11, if its not correct then you can alter parameter DIR_TRANS in your instance profile.

Regards

Juan

[Former Member · Accepted solution]

Hi,

I have checked Trans_dir through AL11 but its ok

You can see AL11 entry

DIR_TEMP .

DIR_TRANS
ecc6\sapmnt\trans

DIR_TRFILES
ecc6\sapmnt\trans

DIR_TRSUB
ecc6\sapmnt\trans

Regards

Shiv

[JPReyes · Accepted solution]

Have you anything specified under DIR_EPS in AL11 or your instance profile?

Regards

Juan

[Former Member · Accepted solution]

Hi jaun

AL11 not showing this entry

DIR_EPS

is there also need this entry ?

If need then tell me so that i can specify also this............

Regards

Shubh

[sunny_pahuja2 · Accepted solution]

Hi,

Check value of DIR_TRANS profile parameter and make sure that it points to your transport directory.

Thanks

Sunny

[JPReyes · Accepted solution]

No, in some cases DIR_EPS can be used to specify an alternative EPS directory, but thats not the case then fine.

does 184-22-246-20 mean anything to you? (as i doubt is the hostname)

Are you using a mount (share)?

Regards

Juan

[Former Member · Accepted solution]

Dear jaun,

i don't know about 184-22-246-20 because system host name is ecc6 and also i am not using any share profile or global trans directory .

Regards

Shubh

[Former Member · Accepted solution]

Hi sunny ,

i have checked it and also i have done the entry DIR_TRANS =
ecc6\sapmnt\trans in instance profile and in AL11 showing it fine.

Regards

Shubh

[JPReyes · Accepted solution]

right, can you check your instance profile (RZ10) to see if theres any reference to DIR_EPS?

Regards

Juan

[Former Member · Accepted solution]

Hi juan,

I have check DIR_TRANS parameter in instances profile but there i not showing this entry .

What should i to do ?

Regards

Shubh

[former_member185031 · Accepted solution]

Add this entry and put the correct value over there and save and activate the profile, then restart the server. After restarting the server check again with RZ11 that is it pointing to the correct directory or not.

Regards,

Subhash

[Former Member · Accepted solution]

Hi Juan and subhash

Thanks for for support and my issues has been resolved through your co ordination .

Thanks

Regards

Shubh

[former_member432715 · Accepted solution]

Well Done Subhash... Thats the way to do it... Thanks even i was facing the same issue

[former_member185031]

So you put your .ATT & .PTT files on EPS\in directory. If yes then check the permission issue as it does not have permission to read.

Regards,

Subhash