Error occurred during the phase IMPORT_PROPER

[Former Member]

Hi All,

We are currently installing Add-on ST-PI Rel.2008_1_620 SAPKITLRBA, and the corresponding 3 support packages SAPKITLRB1 to SAPKITLRB3, in one of the quality systems. However, an error is encountered during the installation which is as follows:

The installation was stopped, since an error occurred during the phase

IMPORT_PROPER, which the Add-On Installation Tool is unable to resolve

without your input.

After you have corrected the cause of the error, continue with the

import by choosing Continue in the queue display.

The following details help you to analyze the problem:

- Error in phase: IMPORT_PROPER

- Reason for error: TP_BUFFER_INCONSISTENCY

- Return code: 0008

- Error message: Pkgs. in queue don"t exist in the tp buffer (e.g.

SAPKITLRBA)

Also, below is the SLOG of the system:

ERROR SAPKITLRBA ST6 I 0016 20110602203832 STPIUSER INUP

cpafisr5 20110602203531

STOP MAIN IMPORT ST6 I 20110602203833 INUP

cpafisr5 20110602203531

ERROR: stopping on error 16 during MAIN IMPORT

STOP imp all ST6 0016 20110602203833 INUP

cpafisr5 20110602203531

START MAIN IMPORT ST6 I 20110602203943 INUP

cpafisr5 20110602203943

START TRANSMIT BUFFER ENTR ST6 g 20110602204020 INUP

cpafist0

STOP TRANSMIT BUFFER ENTR ST6 g 0000 20110602204020 INUP

cpafist0

START COMMIT BUFFER ENTRIE ST6 g 20110602204020 INUP

cpafisk0

HALT 20110602204020

ERROR: tpsettainfo: Cofile /usr/sap/trans/cofiles/KMARK.SYN does not

exist!

ERROR: EXIT(16) -> process ID is: 10932

WARNING: TA SAPKITLRB1 not found via index, reading whole buffer

The same add-on and support packages we successfully installed in its respective developement system and in other systems as well. However, request you all to kindly assist in resolving the error.

Thanks in advance.

Regards,

Indraneel Upponi

[former_member128291]

Hi Indraneel,

This seems to be the error due to tp buffer inconsistency. Changing the buffer manually is not supported by SAP.

Therefore, at this point in time i would suggest you to raise an OSS message in the component BC-UPG-OCS-SPA for further analysis.

Regards,

Abhishek

[former_member185031]

ERROR: tpsettainfo: Cofile /usr/sap/trans/cofiles/KMARK.SYN does not exist!

Does this file exist on this location ? It seems buffer insoncistency from the error message.

Regards,

Subhash

[Former Member]

Hi Subhash,

The file KMARK.SYN is not there in the cofiles folder, under the particular system. Is there any way to make it available?

Regards,

Indraneel Upponi

[former_member185031]

Hello Indraneel,

As seems to buffer inconsistency and you cannot generate that cofile manually. It;s been generated during the upgrade automatically by the tool and as you are on import proper phase so it won't allow you to reset the transport queue. You have to open a OSS call and they will help after looking into system.

Regards,

Subhash