Exporting to PDF in Grayscale - Black and White

[Former Member]

We have recently been told that even though some of our reports have been created in black and white, they are not printing in grayscale. Since there is quite a difference in the price, we are trying to explore how we can export in grayscale. We are trying to avoid printing to PDF (which works when we change the adobe printer to black and white) because it takes a significantly longer time to create the number of PDF's we need to create. Here are the things we have tried:

- Making the default printer be a black and white only printer

- Changing the printing preferences to black and white (it seems our printers just revert back to color every time)

- Choosing the No Printer option in the page setup in CR.

If you have any other suggestions, it would be much appreciated! Also, if you have an idea why CR would continue to produce the report in RGB when the default printer is black and white, that would be helpful as well. Thanks in Advance!

[Former Member]

After extensive research, we have found that Crystal Reports 2008 does not have a grayscale option for exporting reports - it will only export using RGB colors. The way we worked around this was export the reports to PDF, then used Adobe Acrobat to Batch Process all the reports using their "Convert to Grayscale" option. This seems to work just fine, but adds an extra step in our process.