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sapcpe could not be started

Hi experts,

one of the Ecc6.0 server has been infected by virus.After removing the viruses,Sap instance is not starting.In mmc it theres error showing:

sapcpe couldnot start

strdbs.cmd could not be started.

Below is the log of sapstart.log

AP-R/3-Startup Program

Starting at 2011/06/07 16:45:51

Startup Profile: "c:\usr\sap\qas\sys\profile\START_DVEBMGS00_ECC6QAS "

Starting Programs

(4748) CreateProcess(
ECC6QAS\sapmnt\QAS\SYS\exe\nuc\NTI 386\sapcpe.EXE pf=
ECC6QAS\sapmnt\QAS\SYS\profile\QAS_DVEBMGS00_ ECC6QAS) failed(67). ERROR_BAD_NET_NAME: The network name cannot be found.

(4748) CreateProcess(
ECC6QAS\sapmnt\QAS\SYS\exe\nuc\NTI 386\strdbs.cmd QAS) failed(67). ERROR_BAD_NET_NAME: The network name cannot be found.

(5476) CreateProcess: C:\usr\sap\QAS\DVEBMGS00\exe\msg_server.EXE pf=
ECC6QAS\sapmnt\QAS\SYS\profile\QAS_DVEBMGS00_ ECC6QAS

(5160) CreateProcess: C:\usr\sap\QAS\DVEBMGS00\exe\disp+work.EXE pf=
ECC6QAS\sapmnt\QAS\SYS\profile\QAS_DVEBMGS00_ ECC6QAS

(1580) CreateProcess: C:\usr\sap\QAS\DVEBMGS00\exe\igswd.EXE -mode=profile pf=
ECC6QAS\sapmnt\QAS\SYS\profile\QAS_DVEBMGS00_ ECC6QAS

sap folder is having share name saploc and i can access through network.Whereas in the errorlog it shows CreateProcess(
ECC6QAS\*sapmnt\QAS\SYS\exe\nuc*\NTI 386\sapcpe.EXE .

under exe i have the folder named UC then why its looking for nuc...no idea.

O.S= WIN2000

DB= ORACLE 10g

Please guide to solve this issue.

Thanks.

Nadeem.

Former Member
replied

The fact that you can login does not mean the system can... as per the logs seems like the password is missing from the SAPUSER table

As per the note you can delete and reinsert the uname/pass via sqlplus.

DELETE FROM "OPS$<sid>ADM".SAPUSER;

INSERT INTO "OPS$<sid>ADM".SAPUSER VALUES ('<sapowner>', '<password>');

Regards

Juan

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