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remove information messages from logon screen

Hi all,

we have a strange behaviour on our EP7 portal (SP23). We did not customize the logon screen since we use SPnego to logon. However, for test purposes we created a special link via which users get the possibility to logon with a test account (instead of the automatic logon of their ldap account).

The strange thing is that the logon screen on one of our portals looks different (see, I would expect to see a screen as shown here (

From what I understood is that setting these parameters to false should remove the additional information.



ume.logon.logon_help.securityquestion mentions:

When TRUE, the Get support link appears in the UME logon Welcome screen, enabling users to solicit help from the system administrator or reset their own password.

But all these parameters are already set to false... I'm still looking in the issue but any ideas in meantime are much appreciated.

Kind regards,


Former Member
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