Incoterms Nul Error in CRM B2B Webchannel Order

[Former Member]

Hi Gurus,

When i create Webchannel (E-Commerce) B2B Order i am getting Incoterms error(Nul) in Additional Order data Tab. But i can able to create an Order from Order template in which Incoterms automatically picking from customer master.

Can any one help to solve this issue.

Thanks in Advance..............

Regards,

Ponniahraja.

[Former Member · Accepted solution]

I am assuming that you are getting NULL list in the dropdown.

It is highly likely that the Inco terms are not downloaded from your R/3 system into the CRM system.

(1) You can compare the R/3 and CRM tables using transaction SE16. In R/3 see table V_TINC and compare these entries with CRM table CRMV_INCOTERM.

(2) If the entries in these 2 tables are not in sync, then you need to download the object DNL_CUST_SHIP

(3) Use the CRM transaction R3AS and enter the object DNL_CUST_SHIP and source=oltp and target=crm. Run and object. Then monitor using the transaction R3AM1. Once the object is done, then verify the CRMV_INCOTERM table in CRM to check the entries.

This probably should fix the INCOTERM dropdown issue

[Former Member]

Hi

1. Is Incoterm field maintained in the Business Partner Master Data? (Within the SALES AREA Data)

2. Another check - Is the INCOTERMS are getting determined in the order in GUI or WEBUI for the same customer?

Hope this will helpful

Regards