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Getting Message - Customer PINXX does not exist

Former Member
0 Kudos

Hi experts,

While creating a P.O. I am getting a message that "CUSTOMER PINXX DOES NOT EXIST (PLEASE CHANGE ENTRY IN PLANT INXX)

*Following is the message details:-

Customer PINXX does not exist (please change entry in plant INXX)

Message no. 06849

Diagnosis

The shipping data for stock transfer processing has not been correctly maintained in Customizing.

Either no customer number has been maintained for the receiving plant, or the specified customer number does not exist for the sales organization data that has been maintained in Customizing.

Procedure

Check your input.

If the problem cannot be resolved in this way, contact your system administrator.

The latter can make the missing settings using the Implementation Guide (IMG): Set up stock transport order*

Please provide Pointers

Accepted Solutions (0)

Answers (4)

Answers (4)

JL23
Active Contributor
0 Kudos

Looks like you did STO customizing in development.

You assignied a customer number to a plant for a customer that is created in development system .

Transporting the customizing transports the customer to your production system too, however the customer itself is not transported.

So you need to create this customer in production system too. With external numbers it should not be a big deal, but with internal numbers you certainly need to change your customizing in production client directly.

Former Member
0 Kudos

Please check if the customer code has been extended for the proper

Sales Org.

Distr. Channe

Division

Company Code

Also refer the FAQ note 498143 and check the customising accordingly

Please check you customizing in IMG for Purchasing:

Purchase Order

Set up Stock Transport Order

Define Shipping Data for Plants

Select details for plant

Here, the customer number related to plant is defined.

Probably this customer number is no longer a valid customer number.

You need to check whether the customer number has become inactivated

in SD or FI.

If so, you need to define another valid customer number for the plant

pardeep_malik
Active Contributor
0 Kudos

HI,

Also please note that receving plant (customer), must have same sales org and division as issueing plant.

T Code: VK01

Hope Help U !

Regards,

Pardeep malik

former_member187989
Active Contributor
0 Kudos

Check

The shipping data for stock transfer processing has not been correctly maintained in Customizing

pardeep_malik
Active Contributor
0 Kudos

Hi,

please ceate issuing plant as vendor and assign recving plant as customer in XK01.

Regards,

Pardeep Malik