Reversal of Residual Item is not closing/voiding Dispute Case
I saw a similar question in the forum, but it didn't answer my issue:
Example - payment is partially applied to the invoice, creating a residual item. A dispute case is created linking the residual item to the case. The residual item is then reversed - the dispute case is not closing (or voiding) automatically.
Is there configuration to make it void the dispute case automatically if the linked object is reversed?