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Process Chain not starting the subsequent process

We are on BI 7.0 Platform. Starting today morning we are facing issues with all our process chains. For example, we have a process chain consisting of Start Process -> Info Package -> DTP. This process chain is time based and we never had an issue with it till today morning. The issue is:

The Start Process is successfully completed and started the subsequent process i.e. the Info Package. But the info package is not getting executed.

From the context menu of the info package->display messages-> I have noticed that the INSTANCE is not getting generated (which should be same as the request number during the loading process).

What might be the reasons? Please let me know how to go about this issue.

Former Member
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