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Solution Manager Installation Error

HI Gurus,

I started the installation of solution manager 7.0 including EHP1 on windows and it is stuck at create java user phase.

Following is the installaton log:

WARNING 2011-06-06 10:35:26.279

Execution of the command "F:\usr\sap\SMN\DVEBMGS00\exe\jlaunch.exe UserCheck.jlaunch "C:\Program Files\sapinst_instdir\SOLMAN\SYSTEM\DB6\CENTRAL\AS\install\lib;C:\Program Files\sapinst_instdir\SOLMAN\SYSTEM\DB6\CENTRAL\AS\install\sharedlib;C:\Program Files\sapinst_instdir\SOLMAN\SYSTEM\DB6\CENTRAL\AS\install" -c sysnr=00 -c ashost=SOLMAN -c client=001 -c user=DDIC -c XXXXXX -a checkCreate -u SAPJSF -p XXXXXX -r SAP_BC_JSF_COMMUNICATION_RO -user_type system -message_file UserCheck.message" finished with return code -3. Output:

Usage : F:\usr\sap\SMN\DVEBMGS00\exe\jlaunch.exe [-options] <arg0> <arg1> ... <argn>

Launch the specified java program

options : [-file=<property file>] (

[-nodename=<node name>] (default=jlaunch)

[-app=<application name>] Standalone application

-> <property file> = <application name>.properties

-> <SAP profile> = <application name>.pfl

[pf=<SAP profile>] (default=jlaunch.pfl)

[-parent=<pid of the parent process>] (default=0)

[-tracefile=<filename>] (default=dev_jlaunch)

Critical Error

Can't read program properties

-> Internal program error (rc = -1)

INFO 2011-06-06 10:35:26.279

Removing file C:\Program Files\sapinst_instdir\SOLMAN\SYSTEM\DB6\CENTRAL\AS\dev_UserCheck.

WARNING[E] 2011-06-06 10:35:26.295

CJS-30197 . DIAGNOSIS: For more details see output of log file:

ERROR 2011-06-06 10:35:26.388

FCO-00011 The step createJSF with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_CI_Instance_Doublestack|ind|ind|ind|ind|4|0|createJSF was executed with status ERROR .


I have also read one of the threads in links mentioned below-

Solution manager with MaxDB 64bit NW7

The thread has not exactly been answered. All I get is it is related to Kernel level. The installation is currently stuck.

Please sugest.


Varun Satyarthi

Former Member

You forgot to generate a custom kernel DVD for Windows 2008 R2 according to

Note 1486772 - SAP Systems on Windows Server 2008 R2


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