Credit Mangement - Risk category

[Former Member]

Dear SD consultants

We have implemented Credit management - as per Risk category ( 01-High

risk, 02 - Medium Risk & 03 Low Risk)

The update Group is 00012, at Order level.

The Credit checks activated are: for 01 High Risk

1. Static: Reaction C, Status Block Check Active, Open orders Check

Active and

Open deliveries Check Active

2. Critical Fields: Reaction D & Status Block Check Active

3. Open Items: Reaction C & status Block Check Active

4. Oldest Open items: Reaction C, status Block Check Active & Days Oldest

Open items 30

II. The checks activated are: for 02 Medium Risk

1. Static: Reaction C, Status Block Check Active, Open orders Check

Active and

Open deliveries Check Active

2. Critical Fields: Reaction D & Status Block Check Active

3. Open Items: Reaction C, Status Block Check Active & Maximum Open item

% 12

4. Oldest Open items: Reaction C, status Block Check Active & Days Oldest

open items 30

III. The checks activated are: for 03 Low Risk

1. Static: Reaction C, Status Block Check Active, Open orders Check

Active and

Open deliveries Check Active

2. Critical Fields: Reaction D & Status Block Check

3. Open Items: Reaction C, Status Block Check Active & Maximum Open item

% 10

4. Oldest Open items: Reaction C, Status Block Check Active & Days Oldest

open items 30

The SAP system Issuing credit checks at sales order processing even

though there is advance payment and giving the warning message as open

due items.

Please advice accordingly thanks in advance

Regards,

MH

[former_member209761 · Accepted solution]

Dear Mohammed,

Please check the FD32 of the customer.

In EXTRAS, Oldest Items.

There will be some past billing documents (which were created more than 30 days ago /still due) which have not been cleared.

Check and revert back.

Thanks & Regards,

Hegal K Charles.

[Former Member · Accepted solution]

Yes I have checked there system showing some oldest open item value but actually there is no pending amount from customer side and there is advance payment has been done. How to fix this issue

More inputs please thanks in advance

Regards,

MH

[former_member209761 · Accepted solution]

Dear Mohammed,

Please check the due date which is displayed with the Oldest open item.

The go to FBL5N and check whether there is any entry on that date.

If that accounting document is not cleared, it means the payment has not been received for that particular document.

Get the help of FI consultant to get a better understanding.

Once that document is cleared, system will allow the sales order without any warning message (assumption: no other documents are pending for clearance).

Check and revert back.

Thanks & Regards,

Hegal K Charles

[Former Member]

Done