SAP NW7.3 Enterprise Portal upgrade

[Former Member]

We are trying to upgrade Enterprise portal from NW 7.02 to NW 7.3.While trying to invoke the Software update manager tool, the following error is occurred.

*****

Could not connect to host on port 4241

java.net.ConnectException:Connection refused

****

OS : LINUX RH 5

DB : Oracle 11.2

Could anyone please let us know if we are using the correct tool .

Thanks in Advance

KP

[Former Member · Accepted solution]

While trying to run STARTUP under the upgrade master DVD, we were unable to start the GUI

Please find the logs under /usr/sap/<SID>/upg/sdt directory

DSU Service Log

vi DSUService.log

<!LOGHEADER[START]/>

<!HELP[Manual modification of the header may cause parsing problem!]/>

<!LOGGINGVERSION[2.0.7.1006]/>

<!NAME[/usr/sap/PS1/upg/sdt/log/DSUService.log]/>

<!PATTERN[DSUService.log]/>

<!FORMATTER[com.sap.tc.logging.TraceFormatter(%d [%6s]: %m)]/>

<!ENCODING[UTF8]/>

<!LOGHEADER[END]/>

Jun 6, 2011 11:26:38 AM [Info ]: Starting service "DSUService" ...

Jun 6, 2011 11:26:38 AM [Info ]: Version of service "DSUService" is 1.1.6

Jun 6, 2011 11:26:38 AM [Info ]: Initialize Shared input Catalog...

Jun 6, 2011 11:26:38 AM [Info ]: Shared input Catalog initialized

Jun 6, 2011 11:26:38 AM [Info ]: Request handler com.sap.sdt.dsu.abap.handler.AbapUpgradeRequestHandler loaded from /usr/sap/PS1/upg/sdt/plugin/ABAP/lib and initialized

Jun 6, 2011 11:26:38 AM [Info ]: Request handler com.sap.sdt.dsu.j2ee.handler.J2eeUpgradeRequestHandler loaded from /usr/sap/PS1/upg/sdt/plugin/J2EE/lib and initialized

Jun 6, 2011 11:26:38 AM [Info ]: 2 request handlers loaded and initialized

Jun 6, 2011 11:26:38 AM [Info ]: Factory manager com.sap.sdt.tools.UtilFactoryManager has been initialized with code UNX and version 0.

Jun 6, 2011 11:26:40 AM [Info ]: Service "DSUService" started.

SDT Server Log

<!LOGHEADER[START]/>

<!HELP[Manual modification of the header may cause parsing problem!]/>

<!LOGGINGVERSION[2.0.7.1006]/>

<!NAME[/usr/sap/PS1/upg/sdt/log/SDTServer.log]/>

<!PATTERN[SDTServer.log]/>

<!FORMATTER[com.sap.tc.logging.TraceFormatter(%d [%6s]: %m)]/>

<!ENCODING[UTF8]/>

<!LOGHEADER[END]/>

Jun 6, 2011 11:26:37 AM [Info ]: *************************************************

Jun 6, 2011 11:26:37 AM [Info ]: Starting SL Controller listening on port 4241 ...

Jun 6, 2011 11:26:37 AM [Info ]: Starting StorageService ...

Jun 6, 2011 11:26:37 AM [Info ]: Initializing SecurityManager ...

Jun 6, 2011 11:26:37 AM [Info ]: Server certificate fingerprint is CC B5 F1 49 AD 48 62 FF 94 50 BA FA C9 A1 1F EF

Jun 6, 2011 11:26:37 AM [Info ]: Configuring HTTPManager ...

Jun 6, 2011 11:26:37 AM [Info ]: Starting WebstartService ...

Jun 6, 2011 11:26:37 AM [Info ]: Starting RoleService ...

Jun 6, 2011 11:26:37 AM [Info ]: Starting AlertService ...

Jun 6, 2011 11:26:37 AM [Info ]: Starting NotesService ...

Jun 6, 2011 11:26:37 AM [Info ]: Starting ProcessService ...

Jun 6, 2011 11:26:38 AM [Info ]: Starting MIDService ...

Jun 6, 2011 11:26:38 AM [Info ]: Starting FileService ...

Jun 6, 2011 11:26:38 AM [Info ]: LogService switched off.

Jun 6, 2011 11:26:38 AM [Info ]: Starting MailService ...

Jun 6, 2011 11:26:38 AM [Info ]: Starting services ...

Jun 6, 2011 11:26:38 AM [Info ]: Starting service "DSUService" ...

Jun 6, 2011 11:26:40 AM [Info ]: Service "DSUService" started

Jun 6, 2011 11:26:40 AM [Info ]: Services started.

Jun 6, 2011 11:26:40 AM [Info ]: Starting HTTP server listening on port 4239 ...

Jun 6, 2011 11:26:40 AM [Info ]: HTTP server started.

Jun 6, 2011 11:26:40 AM [Info ]: SL Controller started.

~

Help will be appreciated.

Sincerely,

Krishna Prasad

[Former Member · Accepted solution]

Hello Krishna,

Please find the logs under /usr/sap/<SID>/upg/sdt directory

If I correctly understand your words and logs, you have started Software Update Manager from withing /usr/sap/<SID>/upg/ directory. Now you have to start the Software Update Manager GUI by entering http://<host name>:4239 in IE browser, where the <host name> is the host name of a server on which the Software Update Manager is running.

.

Best regards,

Alexander Zhukau

[Former Member]

Hello Krishna,

Message "Connection refused" means port 4241 is blocked by a firewall on your application server. You can add the following rule to iptables:

#iptables -A INPUT -p tcp --dport 4241 -j ACCEPT

or temporary disable the firewall:

# service iptables save
# service iptables stop
# chkconfig iptables off

Best regards,

Alexander Zhukau