Changes made in SO needs to be sent back to customer in ORDRSP

[Former Member]

Dear Experts,

As per the client req, we configured the IDOC message type "ORDRSP" for customer purchase order confirmation. Also when ever any changes made in the sales order then, automatically another ORDRSP will get populated and sent to customer.

But issue is, now customer wants to know which data got modified. Meaning, Quantity, price, schdule date got modified then, accourdingly customer wants to know the status that which fields got modified.

Example if Quantity got modified then, customer wants the status as (e.g. ACTION) like "Item accepted-Qty modified".

if Schedule Date got modified then, customer wants the status as (e.g. ACTION) like "Item accepted-Date modified"

But we were not able to sure how to achieve this requirement by capturing the changes made in the sales order since its very difficult to capture the changes happened in sales order.

Please give your valuable feedback on this issue.

Warm Regards,

Nag

[mvoros]

Hi,

first, standard IDoc does not support what your customer requires. The report RVSCD100 gives you log of changes for SO. You can try to use it for your requirement. At time of change you would check log and figure out what was changed. You can define a new custom message or extend standard IDoc with additional info.

Cheers